Placing Your Order: Checkout, Payment & What to Expect

Creating Your Account

Register a Wazoodle account before placing your first order to unlock order tracking, purchase history, and the ability to download invoices. Your account stores every order with exact SKUs and fabric names, making reordering straightforward.

Account Benefits

Order tracking: View real-time shipment status and tracking numbers
Reorder history: Access complete purchase history with SKUs for easy repeat orders
Invoice downloads: Download invoices from My Account → Orders → Download Invoice
Reward points: Earn points on purchases toward future discounts

Guest checkout is available but provides no order history access. If you've placed orders under multiple email addresses, contact support@wazoodle.com to merge accounts — all orders can be reassigned under one email.

Adding to Cart & Checkout

The ordering process follows four steps on any product page. For a guide to product page layout including tabs and dropdowns, see Navigating Product Pages: SKUs, Specs & Layout.

Select Color → Select Length → Enter Quantity → Add to Cart

Step-by-Step

Select your desired color from the color options
Open the Length dropdown and select your purchasing format (Swatch, Yards, or Roll)
Enter the number of units in the Quantity field — for Yards, each unit = 1 yard
Click "Add to Cart"
Repeat for additional fabrics, then proceed to checkout

"How do I just order yards?" Select "Yards" from the Length dropdown, then enter the number of yards you need in the Quantity box. Minimum order is 1 yard — half-yard cuts are not available.

Use the Order Notes field at checkout for any special instructions regarding your order.

Payment Methods

All orders are processed in USD only — international customers will see the charge in USD on their statement, with their bank applying any currency conversion.

Credit & Debit Cards

Visa, MasterCard, Discover, American Express, JCB, Diners Club, Elo

Digital Payment

PayPal, Apple Pay, Google Pay, Shop Pay

Bank & Alternative Payment

Wire Transfer: Download wire transfer account details from the payment options during checkout to initiate through your bank
ACH Transfer: Available for US bank accounts
Zelle: Available for direct bank-to-bank transfer
Check Payment: Contact support@wazoodle.com for check payment instructions

After You Order

Orders are processed within 1–3 business days of placement. Wazoodle operates Monday through Friday, 10am–5pm Eastern Time. Every order is custom picked, cut, and packed individually.

What to Expect

Processing: Each fabric is hand-cut to your specified yardage and packed to order — this is not pre-packaged inventory
Tracking: Shipping confirmation with tracking information is sent via email once your order ships
Labeling: Every fabric piece is labeled with its SKU and fabric name, making future reordering easy
Occasional delays: Orders may occasionally be delayed due to unforeseen inventory shortages or other factors — you will be notified if this affects your order

For shipping methods, transit times, and delivery details, see the shipping guides: US Shipping, Canada Shipping, or International Shipping.

Returns & Exchanges

Wazoodle does not accept returns or exchanges on any products. All fabric is custom-cut to order and cannot be resold once cut. This policy applies to all purchasing formats — swatches, yards, and rolls.

This is why swatches matter. Order a 4″ × 4″ swatch to evaluate color, hand-feel, weight, stretch, and performance before committing to larger quantities. See Swatches, Samples & Testing Before You Buy.

Common Order Questions

Can I edit or cancel my order?

If your order has not yet shipped, it may be possible to edit or cancel. Contact support@wazoodle.com with your order number as soon as possible — once an order ships, it cannot be modified.

Can I combine multiple orders to save on shipping?

If your previous order has not yet shipped, place your new order and add a note: "Please combine with Order #[number] and ship together"
A $10 fee applies to combined orders (covers recalling and repacking from the warehouse)
Shipping difference is refunded as a coupon code for future orders — not as a cash refund
Orders placed after Tuesday 5pm EST cannot be combined with the current week's shipments

I forgot to apply my coupon code

Coupon codes cannot be applied retroactively after an order is placed. Make sure to enter your code at checkout before completing the order.

How do I download my invoice?

Go to My Account → Orders and click the Download Invoice button next to your order. If you checked out as a guest or can't locate your order, contact support@wazoodle.com.

Sales Tax

United States: No sales tax charged
Canada: HST or GST is charged based on the final destination province — these charges cannot be removed